Questions we
hear a lot.
Everything about getting started, equipment, consulting pricing, and how the process works, in one place.
New here? Start with these.
What is a service robot?
A machine built to perform a specific trade task (pressure and soft washing, vegetation management, inspection, interior cleaning, protective coatings, or solar panel cleaning) in place of or alongside a human crew member.
Do I need robotics experience to get started?
No. Most businesses we talk to have never used robotics before. That's exactly what the Assessment consulting tier is for.
Do you work with businesses outside the United States?
Yes, we work with everyone. Pricing for international consulting differs; contact us for a quote.
Robots & pricing.
How much does equipment cost?
It depends on the robot and the deal. Equipment is sourced through our distributor network and quoted per request rather than listed publicly. See Equipment for the full lineup.
Does ServiceBots sell cleaning drones?
Yes. Drones are one of the platforms we source, most often for pressure and soft washing on facades without lift access, and for inspection work. They sit inside those categories rather than forming one of their own.
Can I buy equipment without consulting?
Yes. Consulting is optional, though most first-time buyers pair equipment with an Assessment to make sure it's the right fit before purchasing.
Tiers, cost, and commitment.
How is the Assessment priced?
$150/hr, billed as used. Most assessments run 1–2 hours of consultation time plus the written recommendation.
What does the Implementation tier include?
A flat $3,000 plus travel and lodging, covering two days of install and training, workflow redesign, and 90 days of check-ins.
Do I have to start with the Assessment?
No. If you already know which robot you want, you can move straight to Implementation.
What's the minimum commitment for the Partner tier?
Six months, billed monthly. It's built for operators managing robots across more than one site. Full breakdown on the Consulting page.
What actually happens, and when.
How long does the whole process take?
It depends on the robot and your schedule. Some businesses move from first call to a working robot in a matter of weeks; others take longer if equipment lead times are involved. See the full timeline.
What if I decide not to move forward after the Assessment?
That's completely fine. The Assessment is a standalone engagement with no obligation to continue to Implementation.
Still have a question?
Reach out directly; we'll get back to you within a couple of business days.
Contact Us